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Uses of Information
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
The GoWireless Companies follow these privacy principles both online and offline in the collection, use, security and sharing of customer information:
GoWireless Inc., "GoWireless", is a corporation, and if you provide information to any of the businesses, stores, or websites owned or operated by GoWireless, this information may be combined or shared among current or future GoWireless, Inc. entities and subsidiaries. GoWireless Inc. operates businesses, retail stores, and websites under the names GoWireless (GoWireless.com and GoWireless.net), GOMBL, (GoMobl.com), and GRIP (gripphoneprotection.com).
As part of your interaction with GoWireless, we may collect personal information including, but not limited to:
We may also collect demographic information, including age, personal interests, and product preferences.
While you're shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request and/or collect personal information when you:
We use the personal information you provide for purposes including, but not limited to:
Information From/About Friends or Family
If you provide us information about others, or if others give us your information, we may store that data and will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, emailing our weekly ad to a friend, and emailing friends a link to your Wish List.
Information from Third Parties
GoWireless may obtain consumer information from third party providers in order to improve the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.
Sharing of Personal Information
GoWireless does not sell, rent, or trade your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers, and other representatives acting on our behalf for limited purposes. For example, we may share personal information to third parties to perform services on our behalf such as:
We may also share aggregated data with third parties for analysis and research purposes. This data does not contain name, address, or other personally identifiable information.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Any personally identifiable information you submit on a bulletin board, blog, chat room, comment about a product, or any other public forum on this website can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We recommend that you do not provide your name, email address, or any other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for those posts and any consequences that may arise from posting this information.
Choices Regarding Your Personal Information
GoWireless communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content, and new products or services.
Once you provide your personal information, we may contact you through direct mail, email, or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile marketing (e.g., text messages) we will require your express consent by requesting that you opt-in.
If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:
If you send an email or letter request, please be sure to include your full name, address, phone number, and email address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.
GoWireless will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing, and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:
Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive and process your notice.
Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, product recall notices, information, or other organization-related communications.
Updating Your Personal Information
GoWireless wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.
To update your name, address, phone number, and/or email information:
If you send an email or letter request, please be sure to include your current information and the requested changes. We will respond to your request within 30 days.
Third-Party Ad Providers and Interest-Based Advertising
We use third-party advertising companies to serve ads when you visit our Website or other sites across the Internet. These companies may use their tracking technologies and cookies to collect anonymous information (not including your name, address, email address, or telephone number) about your visits to this and other websites. We may also share anonymous information with these companies in aggregate form. In either case, the purpose of the sharing is to provide advertisements about goods and services that may be of interest to you, analyzing and improving the effectiveness of ads and emails, and improving and enhancing our site and its content.
Collection of Children's Personal Information
We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.
Concerns about the Privacy or Security of Your Personal Information
Please contact our Privacy Representative to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
Last revision date: 5/23/2017