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GoWireless independently operates this site and is a Verizon Authorized Retailer

GoWireless independently operates this site and is a Verizon Authorized Retailer

GoWireless independently operates this site and is a Verizon Authorized Retailer

Support Phase 2

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Contact Us

Contact our Customer Service Center with any questions you may have.

(866)487-122 [email protected]

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Store Locator

With locations throughout the United States, GoWireless has become the market leader in wireless retail. Having decades of wireless retail service experience, GoWireless offers

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its customers an expansive selection of wireless products, comprehensive calling plan choices, and the best customer service. Use our nationwide store locator to find one of our convenient store locations near you.

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Handset Insurance

GRIP is an insurance coverage program that covers your handset or communication device purchased from GoWireless from accidental damage, loss, theft, and malfunction.

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GRIP is an insurance coverage program that covers your handset or communication device purchased from GoWireless from accidental damage, loss, theft, and malfunction.

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Order Tracking

To track your order, please check your email for the shipping confirmation number from GoWireless for your UPS tracking number.

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To track your order, please check your email for the shipping confirmation number from GoWireless for your UPS tracking number.

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Returns & Exchanges

Because our customers are our number one priority, we want to make your return or exchange request as easy as your purchase. read more

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Online Purchase Received via UPS

With locations throughout the United States, GoWireless has become the market leader in wireless retail. Having decades of wireless retail service experience, GoWireless offers

» more

its customers an expansive selection of wireless products, comprehensive calling plan choices, and the best customer service. Use our nationwide store locator to find one of our convenient store locations near you.

» less

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In Store Purchases

If you purchased your items at a GoWireless store, you must follow this process.

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• You may return your items at any of our locations. • Mobile phones and/or internet devices must be deactivated with Verizon Wireless before being returned and must be in the original, unaltered packaging, with all accessories, manuals, etc. • Bring your items into the GoWireless store with your original receipt(s) and packaging. • A store representative will assist you through the return/exchange process. • To deactivate your service, contact Verizon Wireless customer care service at the phone number on your contract.

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Rebates

To claim your offer, please click here and complete the required information. Please have your receipt(s) and device UPC

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barcode(s) from your purchase available as they may be required to complete this process. Please note: Rebates will be issued within four weeks after receipt of the claim and approval, but may take up to six weeks.

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